These terms apply to services booked online or by quote with Urgent Electrical Services Ltd, trading as Electricians Nottingham.
Prices
Online prices are based on the details you provide (property size, number of circuits, appliances or fittings). If the installation is materially different from what was described, we'll explain the difference and agree any change with you before doing extra work. Remedial work is never included in an inspection price; it's quoted separately.
Travel
Travel within our standard radius of our Nottingham base is free. Any travel charge is shown as a separate line before you pay.
Payment
You may pay in full, pay a deposit (with the balance invoiced on completion), or — for approved accounts — pay on invoice. Each invoice is paid in a single payment.
Access
Please make sure we can access the property and the consumer unit or distribution boards, and that the power can be switched off for parts of the visit. If we cannot gain access at the booked time, a call-out charge may apply.
Cancellations and changes
You can cancel or rearrange free of charge up to 48 hours before your appointment. If you're a consumer, you also have a 14-day right to cancel under the Consumer Contracts Regulations; if you ask us to start work within that period, you'll pay for work done up to cancellation.
Reports and certificates
Reports and certificates are issued after the inspection and testing has been carried out and reviewed. An EICR describes the condition of the installation at the time of inspection, within the agreed extent and limitations, and isn't a guarantee of future safety.
Complaints
Contact us first and we'll try to put things right.
Last updated 29 Oct 2026.