What it is
A planned preventative maintenance (PPM) contract brings your electrical compliance into one schedule: periodic inspection, emergency lighting and fire alarm servicing, PAT testing, distribution board checks and agreed reactive support. You get one point of contact, a compliance dashboard in your account, and reminders well before anything falls due. Scope and price are agreed per site.
What's included
- Agreed schedule of inspections and tests
- Compliance dashboard and document store
- Priority booking for reactive work
- Annual review
Not included
- Parts and remedial work unless included in your contract
Who needs it
- Businesses with several compliance tasks to manage
- Multi-site retailers and hospitality groups
- Facilities managers
What you'll receive
All reports and certificates for scheduled work, stored in your account.
How often
Ongoing contract, usually annual.
What the rules say
Each point is labelled so you can tell what's law, what's a British Standard, and what's good practice or comes from your lease, licence or insurer.
- Legal requirementGreat Britain
Workplace systems must be maintained to prevent danger
The Electricity at Work Regulations 1989 require electrical systems at work to be maintained, so far as reasonably practicable, to prevent danger. They don't set a fixed inspection interval: how often depends on the type of installation, its use and condition.
Sources: Electricity at Work Regulations (opens external site): Electricity at Work Regulations 1989, regulation 4; HSE maintenance guidance (opens external site): Electrical safety: maintenance
- Legal requirementEngland and WalesAwaiting professional review
Fire safety equipment must be kept working
The responsible person for non-domestic premises (and the common parts of HMOs and flats) must keep fire safety measures, including alarms and emergency lighting, in efficient working order.
- Lease, licence or insurerVaries
Your insurer or lease may set an interval
Commercial leases, insurers and some licensing bodies may require periodic EICRs at a set interval. Check your documents: these are contractual duties, not general law.
- Recommended practiceGreat Britain
Keep records that show the system is maintained
The Electricity at Work Regulations require systems to be maintained; records of inspections, tests and repairs are how duty holders show it to insurers, auditors and enforcing authorities. HSE's guidance on maintenance explains a risk-based approach.
Sources: Electricity at Work Regulations (opens external site): Electricity at Work Regulations 1989, regulation 4; HSE maintenance guidance (opens external site): Electrical safety: maintenance
Before your appointment
- Share your current reports, logbooks and any insurer or lease requirements.
- Tell us your opening hours and when work can happen.
If something's found
- Each visit updates your records and due dates, so you can see what's coming up.
- Anything dangerous is reported to you straight away, with options to make it safe.
- Further work is quoted before we do it, so nothing is added to your bill without your agreement.
- Completed work is certified, and notified to building control where the law requires it.
What affects the price
- Size and number of sites
- What's included in the plan (EICR, PAT, alarms, emergency lighting)
- Response times and out-of-hours cover
Read more
- Commercial electrical compliance: a practical checklist
The inspections and records most commercial premises need, which are law, which are British Standards, and which come from your lease or insurer.