What it is
Remedial work is quoted from the findings on the report, so it isn't included in the price of an inspection. Upload your EICR (ours or another contractor's) and we'll quote for each item. C1 items mean danger is present and need immediate action; C2 items are potentially dangerous and need urgent attention; FI items need further investigation without delay. C3 items are recommendations. When the work is done, we issue a Minor Works Certificate or Electrical Installation Certificate as appropriate, which landlords can use as written confirmation for tenants and the local authority.
What's included
- Quote itemised against the report
- Investigation of FI items
- Repairs and upgrades
- Certification of completed work
Not included
- Items outside the report unless agreed
Who needs it
- Anyone with an unsatisfactory EICR
- Landlords working to the 28-day remedial deadline
- Letting agents managing remedials for landlords
What you'll receive
Minor Works Certificate or Electrical Installation Certificate, as appropriate, for the work completed.
How often
As required by the report — within 28 days or sooner for landlords in England.
What the rules say
Each point is labelled so you can tell what's law, what's a British Standard, and what's good practice or comes from your lease, licence or insurer.
- Legal requirementEngland
Do remedial or investigative work within 28 days
Where the report requires remedial work or further investigation, a qualified person must carry it out within 28 days, or within any shorter period the report gives. The landlord then gets written confirmation that it's done and sends it, with the report, to the tenants and the council within 28 days of completion.
Sources: 2020 Regulations (opens external site): Electrical Safety Standards in the Private and Social Rented Sector (England) Regulations 2020 (SI 2020/312, as amended); GOV.UK guidance (opens external site): Electrical safety standards in the private and social rented sectors: guidance (published 1 November 2025)
- Technical standardUK (BS 7671)
What makes a report unsatisfactory
C1 (danger present) and C2 (potentially dangerous) make the overall result unsatisfactory. On reports issued to BS 7671 Amendment 4 (2026), C3 (improvement recommended) and FI (further investigation advised) don't affect the overall result. Older reports used 'further investigation required without delay', and an FI made them unsatisfactory.
Sources: IET model EICR form (opens external site): BS 7671:2018+A4:2026 model Electrical Installation Condition Report form; IET Wiring Matters (opens external site): Further investigation (Wiring Matters, issue 110, July 2026); IET (current BS 7671) (opens external site): Ensure you are up to date with BS 7671
- Legal requirementEnglandAwaiting professional review
Landlords still have to act on FI items
Even though an FI no longer fails a 2026-format report, the rental regulations still require any further investigation the report calls for to be carried out within 28 days (or sooner if stated). If your report has an FI, treat it as part of the 28-day work.
Sources: 2020 Regulations (opens external site): Electrical Safety Standards in the Private and Social Rented Sector (England) Regulations 2020 (SI 2020/312, as amended); GOV.UK guidance (opens external site): Electrical safety standards in the private and social rented sectors: guidance (published 1 November 2025); IET Wiring Matters (opens external site): Further investigation (Wiring Matters, issue 110, July 2026)
- Legal requirementEngland
Notifiable work in homes (Part P)
In England, installing a new circuit, replacing a consumer unit, or adding to or altering circuits in a special location (near a bath, shower, pool or sauna) is notifiable. A registered competent person self-certifies the work and building control is notified within 30 days; otherwise it goes through building control.
Sources: Building Regulations reg 12 (opens external site): Building Regulations 2010, regulation 12 (notifiable electrical work); Building Regulations sch 4 (opens external site): Building Regulations 2010, schedule 4 (special locations); Approved Document P (opens external site): Approved Document P: electrical safety in dwellings
Before your appointment
- Send us the full EICR, including the schedule of test results, so we can quote against each item.
- Tell us the date of the inspection: for landlords the 28-day deadline runs from it.
If something's found
- Each item is quoted separately, with the C1, C2 and FI items prioritised. C3 items are optional improvements.
- Where an FI investigation finds a defect, we explain it and quote before doing more work.
- Completed work is certified (Minor Works or Electrical Installation Certificate) and notified to building control where it's notifiable.
What affects the price
- The number and type of items on the report
- Whether a consumer unit replacement is needed
- Access and making good
- Parts availability
Read more
- EICR codes explained: C1, C2, C3 and FI (updated for 2026)
What each code means, which ones fail a report under the 2026 rules, and what landlords must do about each.
- EICR, EIC or Minor Works Certificate: which one do you need?
Three documents that are often confused, what each is for, and which one proves remedial work is done.
- Unsatisfactory EICR? What to do next, step by step
The order to do things in, the deadlines for landlords, and the paperwork that proves the work is done.
Questions
Can you fix items from another company's EICR?
Yes. Upload the report and we'll quote. We may need to verify findings on site before starting.
Do I need a new EICR after the work?
Not usually. The certificate for the remedial work, together with the original report, shows the installation has been brought up to a satisfactory condition.